Refund policy
No Refund / No Return Policy
Thank you for shopping with the WAVEKREW. Please read our No Refund / No Return Policy carefully before making a purchase. By completing your order, you agree to the following terms:
1. All Sales Are Final
-
Once an order has been placed and processed, it cannot be canceled, refunded, or returned.
-
We do not accept exchanges, returns, or issue refunds for any reason, including but not limited to:
-
Change of mind
-
Accidental purchases
-
2. Damaged or Defective Items
-
In the rare case that your item arrives damaged or defective, please contact us within [5 days] of delivery at [wavykrew.store@gmail.com] with clear photos of the product and packaging.
-
If verified, we may provide a replacement at our discretion.
3. Shipping Issues
-
We are not responsible for delays, lost packages, or delivery issues caused by shipping carriers.
-
Once your order has been shipped and tracking is provided, it is the customer’s responsibility to monitor the shipment.
4. Custom & Limited Edition Items
-
All custom, made-to-order, or limited-edition items are strictly non-refundable and non-returnable.
5. Contact Us
For questions about this policy, please contact us at:
📧 @ wavykrew.store@gmail.com